Measuring public hospitals' performance in France. Methodological basis, evaluation framework, meanings and perspectives[Research paper] by Hervé Merlin and Clémence Marty


Hervé Merlin and Clémence Marty both graduated from HEC Paris with a Master of science in management, after following the Government and public management specialization year. Clémence Marty also graduated from the Sorbonne after presenting her research results on the foreign policy of Germany; she has gained a significant experience of the media, through the various positions she occupied within TV companies, advisory firms and public institutions. Hervé Merlin graduated from the Sorbonne as well, with emphasis on political and art philosophy; his career guidelines are his interest for the cultural sector and his knowledge of financial control. They are both members of the theatre company Anna May Wong.

French public hospitals have recently been dealing with a growing demand for transparency on their results. At the same time, they must adapt to a new regulatory framework that ties future resources to current efficiency, and must give detailed accounts on the fulfilment of their public missions. Consequently, public hospitals among France feel they need to measure their performance. In this research paper, we aim at proposing, given the legal context and the existing works on performance measurement, a multidimensional evaluation model adapted to the very specific needs of public hospitals. In doing so, we identify some deep evolutions which deserve a specific attention. “How are mainstream management tools adapted to the public sector?”, “What is their added-value in the case of public hospitals?” or “What does their spreading mean for the public sector in terms of values?” are some of the questions tackled all along this project

Quote article  Hervé Merlin and Clémence Marty, « Measuring public hospitals' performance in France. Methodological basis, evaluation framework, meanings and perspectives », 06 may 2008, Alternative Management Observatory (AMO), [Research paper]

In the same section

Imense : Imagination and entrepreneurship to serve


[Proceedings] : Hugues Darodes de Tailly and Benoît Perier

Hugues Darodes de Tailly and Benoît Perier, two humanist and humble dreamers, became partners and friends. Their motto: whatever we will do, only what we live matters; whatever goods and services are produced by the companies we support, these companies have to be a place for personal development...

>>Read more

Durabilis : from a Foundation to an Impact Investing Company


[Proceedings] : Sebastiaan Saverys

As CEO and founder of Durabilis, Sebastiaan Saverys tells us about his experience and about the transformation of a foundation into an impact investing company while striving for keeping the company’s original philosophy and values. This philosophy could be summed up by the following sentence:...

>>Read more

Bayard, Catholicism, Edition and Alternative Management - by Alain Augé


[Proceedings] : Alain Augé

Alain Augé, financial director and directing member at Bayard Presse, describes the management methods in his company. This is an alternative management style, in keeping with the nature of the Bayard group, which is detained by a religious order and which aims for goals beyond financial profit....

>>Read more



[Initiative] : Alice de Rochechouart

Planet’Etudiants is an association organizing social business projects in Senegal and Turkey for young students from business and engineering schools, who want to learn by doing.

>>Read more

Les politiques de "diversité des quartiers" en entreprise

[Research paper]

[Research paper] : Aude Burel

For several years, companies have been engaged in promoting diversity, introducing incentive measures to favour the recruitment and development of specific demographic categories, usually the disabled. People from deprived districts and the issue of their integration into society are a subject...

>>Read more

With the same doctype

Research paper

The Movement of Social Entrepreneurs: a... This dissertation aims at analyzing the... by Domitille Harb
How do consumers perceive cause-related... Companies increasingly rely on joint... by Juliette Bertrand
Is it possible to identify a Social... In the XIXth century, capitalism... by Alice de Rochechouart
Al Amana, critical analysis of a... Al Amana is a Moroc-credit association... by Yazid Arifi
French foundations and their use of... Social impact measurement is a subject... by Juliette Jaume
The arguments of the debates on German... Codetermination is a form of corporate... by Fabien Hildwein
Why don't we all buy organic products? Though health and the protection of the... by Peggy Nicod et Emilie Condemine
The shaping of economics by accounting... This article is meant to step back from... by Eve Chiapello
Innovation Support and Public Policy:... Throughout the years, industrial policy... by Guillaume Narbonne
Is car sharing a viable alternative to... The rise of new practices allowing to... by Laure Jaffré