Measuring public hospitals' performance in France. Methodological basis, evaluation framework, meanings and perspectives[Research paper] by Hervé Merlin and Clémence Marty

2008-05-06

Hervé Merlin and Clémence Marty both graduated from HEC Paris with a Master of science in management, after following the Government and public management specialization year. Clémence Marty also graduated from the Sorbonne after presenting her research results on the foreign policy of Germany; she has gained a significant experience of the media, through the various positions she occupied within TV companies, advisory firms and public institutions. Hervé Merlin graduated from the Sorbonne as well, with emphasis on political and art philosophy; his career guidelines are his interest for the cultural sector and his knowledge of financial control. They are both members of the theatre company Anna May Wong.

French public hospitals have recently been dealing with a growing demand for transparency on their results. At the same time, they must adapt to a new regulatory framework that ties future resources to current efficiency, and must give detailed accounts on the fulfilment of their public missions. Consequently, public hospitals among France feel they need to measure their performance. In this research paper, we aim at proposing, given the legal context and the existing works on performance measurement, a multidimensional evaluation model adapted to the very specific needs of public hospitals. In doing so, we identify some deep evolutions which deserve a specific attention. “How are mainstream management tools adapted to the public sector?”, “What is their added-value in the case of public hospitals?” or “What does their spreading mean for the public sector in terms of values?” are some of the questions tackled all along this project

Quote article  Hervé Merlin and Clémence Marty, « Measuring public hospitals' performance in France. Methodological basis, evaluation framework, meanings and perspectives », 06 may 2008, Alternative Management Observatory (AMO), [Research paper]
http://appli6.hec.fr/amo/Articles/Entry/Item/54.sls

In the same section

The Seven Day Weekend : Changing the Way Work Works - by Ricardo Semler

[Reading report]

[Reading report] : Rudy Guénaire

When he was twenty years old, Ricardo Semler, taking over his father's business, became the CEO of SEMCO, which is a Brazilian manufacturing company. Few days later, he fired two third of the senior management team, so as to be able to radically reform the company. He, then, spent the next twenty...

>>Read more

Patronage in France - by Estelle Lauvergne

[Proceedings]

[Proceedings] : Estelle Lauvergne

Estelle Lauvergne's career is representative of the evolution of sponsorship in France. She started her career working for a prestigious private company and then decided to enhance her action. She successively had key positions at the Fondation de France and IMS – entreprendre pour la Cité. In...

>>Read more

The volunteers and the non-profit organization - by Dominique Thierry

[Reading report]

[Reading report] : Yoann Kassi-Vivier

The number of volunteers working for associations is growing by 3 to 4% every year. However, non-profit organizations often claim that they face difficulties to attract and retain enough volunteers and skills to meet their growing and very precise needs. If volunteering is not currently in the...

>>Read more

Specialisterne

[Initiative]

[Initiative] : Marianne Rauche

Specialisterne – translated from Danish as “the Specialists” – is a social innovative business created in 2004 which provides IT consultancy services, and where most employees are people with autism. Specialisterne, the slogan of which is “Passion for details”, aims at transforming...

>>Read more

The role of the specificities and non-specificites of social and solidarity-based economy in its managerial practices

[Research paper]

[Research paper] : Frederik Mispelblom Beyer

Does the social and solidarity-based economy sector really differ from that of the traditional firms? This text offers a critical analysis of the "specificity myth" of this sector and reaches the conclusion that it does have a distinctive feature however: the professionalized work on the "sense" of...

>>Read more

With the same doctype

Research paper

French higher education towards equal... Whereas social inequalities of access... by Nicolas Charles
Community-organizing in the US –... The French urban policy are currently... by Laure de Buyer
Anti-handbook of management - The... Based on a qualitative study of the TV... by Sophie Rauch
Protecting the public interest in a... Technology is overwhelming. It’s... by Nicolas Trimoulet
Industrial ecology, a strategy... The purpose of this dissertation is to... by Elodie Payre
The Ignorant Schoolmaster – Five... Through the biography of Joseph... by Marine Bikard
Alleviating poverty through profits.... As today's rich get richer, today's... by Lorraine Gérard
The Debate on the “Triple Bottom... The aim of our work was to carry out a... by Thibault Asselot
Can agricultural producers gain a... Community Supported Agriculture is... by Marie Chalopin
Eco districts : an anlysis of brakes... Eco districts are a new way of... by Clémence Chouvet