Measuring public hospitals' performance in France. Methodological basis, evaluation framework, meanings and perspectives[Research paper] by Hervé Merlin and Clémence Marty


Hervé Merlin and Clémence Marty both graduated from HEC Paris with a Master of science in management, after following the Government and public management specialization year. Clémence Marty also graduated from the Sorbonne after presenting her research results on the foreign policy of Germany; she has gained a significant experience of the media, through the various positions she occupied within TV companies, advisory firms and public institutions. Hervé Merlin graduated from the Sorbonne as well, with emphasis on political and art philosophy; his career guidelines are his interest for the cultural sector and his knowledge of financial control. They are both members of the theatre company Anna May Wong.

French public hospitals have recently been dealing with a growing demand for transparency on their results. At the same time, they must adapt to a new regulatory framework that ties future resources to current efficiency, and must give detailed accounts on the fulfilment of their public missions. Consequently, public hospitals among France feel they need to measure their performance. In this research paper, we aim at proposing, given the legal context and the existing works on performance measurement, a multidimensional evaluation model adapted to the very specific needs of public hospitals. In doing so, we identify some deep evolutions which deserve a specific attention. “How are mainstream management tools adapted to the public sector?”, “What is their added-value in the case of public hospitals?” or “What does their spreading mean for the public sector in terms of values?” are some of the questions tackled all along this project

Quote article  Hervé Merlin and Clémence Marty, « Measuring public hospitals' performance in France. Methodological basis, evaluation framework, meanings and perspectives », 06 may 2008, Alternative Management Observatory (AMO), [Research paper]

In the same section

Les politiques de "diversité des quartiers" en entreprise

[Research paper]

[Research paper] : Aude Burel

For several years, companies have been engaged in promoting diversity, introducing incentive measures to favour the recruitment and development of specific demographic categories, usually the disabled. People from deprived districts and the issue of their integration into society are a subject...

>>Read more

The volunteers and the non-profit organization - by Dominique Thierry

[Reading report]

[Reading report] : Yoann Kassi-Vivier

The number of volunteers working for associations is growing by 3 to 4% every year. However, non-profit organizations often claim that they face difficulties to attract and retain enough volunteers and skills to meet their growing and very precise needs. If volunteering is not currently in the...

>>Read more

Patronage in France - by Estelle Lauvergne


[Proceedings] : Estelle Lauvergne

Estelle Lauvergne's career is representative of the evolution of sponsorship in France. She started her career working for a prestigious private company and then decided to enhance her action. She successively had key positions at the Fondation de France and IMS – entreprendre pour la Cité. In...

>>Read more

Which intermediary for Impact Investment?


[Initiative] : Selva Danassegarane

This paper focuses on Clearly Social Angels, a UK-based impact investor network, and its generating structure named ClearlySo, the most important impact investing intermediary in the UK.

>>Read more

To make people and firms aware of the ecological urgency : a challenge for WWF - by Cédric du Monceau


[Proceedings] : Cédric du Monceau

At the age of 40, after a model career in prestigious firms, Cédric du Monceau decided to join the environment protection NGO WWF France in order to work for this cause. He became General Manager of the NGO in 2000, whereas the association was going through a crisis. In this context, Cédric du...

>>Read more

With the same doctype

Research paper

Sociological analysis of CSR managers CSR managers and directors serve an... by Florent Gitiaux
French foundations and their use of... Social impact measurement is a subject... by Juliette Jaume
The Debate on the “Triple Bottom... The aim of our work was to carry out a... by Thibault Asselot
Risk generation: how ans why protest... This thesis considers the Risk... by Pierre-Antoine Chiarelli
Chronicle of a failure foretold: the... In the last couple of years,... by Caroline Charhon
Williamsburg, history of a musical... Since the end of the 1980s, the... by Elena Schmitt
Agroecology, an escape route out of... Bolivia is the poorest country in South... by Cécile Raguet
From hell to heaven: the imaginary of... This thesis raises the question of the... by F. Garcias
Which sustainable development for... Confronted with global warming and the... by Claire Nativel
The smart-shrinkage of Detroit: between... In 2013, Detroit declares bankruptcy. ... by Maième Diop